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Alexis O'Connor
CX Design Leader
At Quick Lane®, there’s a difference. You get extraordinary service for routine maintenance, a full range of services performed by factory-trained experts at over 700 locations. So in 2014, when they asked for a fully responsive website to help serve their customers better, we made it our promise to deliver.
After taking a comprehensive look at the competive market, we saw several areas where we could emerge stronger and knew we needed to create a relevant and engaging mobile presence including GPS services and cater to customers that use other devices like tablets and laptops.